Overview
Apromore collaborated with a public healthcare facility in Melbourne to tackle challenges in managing acute coronary syndrome (ACS) care. The hospital was experiencing high rates of patient readmission and struggling to identify the underlying causes. They required a systematic approach to support patient recovery after discharge.
Using Apromore, the healthcare facility mapped patient flows, identified inefficiencies, and provided data-driven insights into discharge practices. Key findings emphasized the importance of personalized patient support, including nursing assessments that focus on individual needs, to help reduce readmissions.
As a result of the project, discharge success rates improved by 40%, leading to faster patient treatment and discharge times, as well as better adherence to clinical guidelines. This has laid the groundwork for ongoing improvements in patient care.