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Apromore named a Leader in the 2025 Gartner® Magic Quadrant™ for Process Mining Platforms — for the third consecutive year

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The Execution Gap: Why Task Mining Matters

In today’s digital enterprise, processes are mapped — but the actual work often goes unseen. Manual activities, screen-switching, rework, and shadow processes cost organizations millions in productivity loss and missed automation potential. Apromore Task Mining bridges this execution gap by providing real-time visibility into how work really gets done.

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Hidden Manual Work

Much of today’s task execution happens outside of core systems, in emails, spreadsheets, and toggled screens. This invisibility makes it hard to identify inefficiencies or plan meaningful improvements.

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Re-work & Redundancy

Copy-pasting, screen-switching, and multi-system workflows lead to duplicated effort and delayed execution — quietly eroding efficiency over time.

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Fragmented Data

Without a clear view of how users interact with systems, organizations struggle to prioritize automation opportunities or justify transformation ROI.

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Operational Controls

Disconnected user behavior makes it difficult for operations leaders to manage performance, standardize best practices, or drive scalable improvements.

How Apromore Unlocks User-Level Insight With Task Mining 

Apromore’s Task Mining delivers the missing layer of process intelligence. By capturing and analyzing real user interactions across applications, organizations can surface hidden inefficiencies, identify automation opportunities, and close the gap between how work is designed and how it’s done.

 

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Unseen Task-Level 
Workflows

Problem

Critical inefficiencies—like app-switching, redundant clicks and workarounds—go undetected in system logs.

Solution

Apromore captures and analyzes real user interactions across screens and systems.

Impact

Reveals friction and uncover productivity gains.

Comprehensive Reporting Profile

Manual Effort & Rework

Problem

High variation in how users complete tasks creates inconsistency and wasted effort.

Solution

Apromore quantifies effort and identifies opportunities to reduce manual tasks and rework.

Impact

Improved accuracy, faster task completion, and reduced cost per case.

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Automation Blind Spots

Problem

Lack of visibility into desktop behavior makes it hard to prioritize automation investments.

Solution

Apromore provides granular task-level insights to pinpoint high-impact automation candidates.

Impact

Stronger automation business cases and higher ROI on transformation.

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Disconnected Task & Process Insights

Problem

Teams struggle to link frontline activity to business outcomes like SLAs and utilization.

Solution

Apromore connects task-level execution with process KPIs in one unified view.

Impact

Real-time decision-making that improves SLA adherence and resource alignment.

 

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The Apromore solution:
data-driven compliance excellence

Unlock value with Apromore compliance center
Apromore Compliance Center is designed to help organizations meet these challenges head-on, offering a robust solution that aligns compliance with business objectives.

Here's How

50% Reduction in Compliance Violations: By providing real-time visibility and predictive analytics, the Apromore Compliance Center enables organizations to reduce compliance breaches by half.

40% Faster Compliance Reporting: Automated, customizable reports streamline the compliance reporting process, allowing teams to focus on high-value activities.

Seamless Integration: Integrate existing risk, obligation, and control registers directly into your processes, reducing the complexity of compliance management.

AI-Powered Predictive Compliance: Anticipate and mitigate compliance risks before they materialize, with AI-driven insights that allow for proactive risk management.

Success Stories: Delivering Real Results

Global leaders across various industries trust Apromore to enhance their task mining to drive process excellence
Global Bank

Achieved a 35% improvement in back-office productivity by uncovering hidden manual work in their loan origination process—reducing app-switching, standardizing task execution, and streamlining handoffs across regional teams.

 
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Insurance

Cut claim handling time by 30% by identifying repetitive user actions and manual bottlenecks at the desktop level—enabling automation and faster resolution, while improving SLA adherence and operational resilience.

 
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Resources for Continuous Learning

Brochure

Uncover and leverage full
spectrum process intelligence with Task Mining.

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PEX Webinar

Day 2 (May 21) — Unlocking full visibility and optimization with Process Mining

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Brief

Navigating CPS 230:
Challenges for Financial Services and the Need for Advanced Process Management.

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Blog

Audit Peace of Mind
How process mining and intelligence offers an advanced solution for audit assurance.

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Experience the Power of Task Mining

Discover how Apromore Task Mining unlocks user-level insights for Full Spectrum Process Intelligence. 

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