--- title: Apromore Product Overview - Security and Trust - Process Optimization description: Apromore prioritizes your data security with industry standards compliance, encryption, access control, and rigorous monitoring. Contact our expert today. --- Service Listing Apromore is now part of Salesforce! **[Learn more](https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-apromore/)** X × [![apromore-from-Saleasforce-all-white](https://apromore.com/hubfs/apromore-from-Saleasforce-all-white.svg "apromore-from-Saleasforce-all-white")](https://apromore.com/?hsLang=en) × - Platform - [Core Differentiators](https://apromore.com/core-differentiators) - [Key Features](https://apromore.com/key-features) - [Compliance](https://apromore.com/compliance) - [Task Mining](https://apromore.com/task-mining) - [Copilot](https://apromore.com/copilot) - [Integration Center](https://apromore.com/integration-center) - [Security and Trust](https://apromore.com/security-and-trust) - Solutions - By Use Case - [Use Cases Overview](https://apromore.com/use-cases) - [Optimize Automation](https://apromore.com/optimize-automation-effectiveness-with-process-mining) - [Agentic AI Automation](https://apromore.com/agentic-ai) - [Fast track Process Discovery](https://apromore.com/fast-track-process-discovery) - [Build Digital Twins](https://apromore.com/build-a-digital-twin-model-with-process-mining) - [Process and Task Mining](https://apromore.com/complement-process-mining-with-task-mining) - [Predictive Process Monitoring](https://apromore.com/predictive-process-monitoring) - By Industry Vertical - [Industry Verticals Overview](https://apromore.com/industry-verticals) - [Process Mining for Banking and Financial Services](https://apromore.com/new-strategies-to-improve-banking-resiliency) - [Optimize IT Service Management](https://apromore.com/process-mining-to-optimize-it-service-management) - By System - [Apromore for Salesforce](https://apromore.com/apromore-process-mining-for-salesforce) - [Apromore for SAP](https://apromore.com/sap) - [Other Systems](https://apromore.com/integration-center) - [Customers](https://apromore.com/case-studies) - Partners - [Find a Partner](https://apromore.com/partner) - Resources - [What is Process Mining?](https://apromore.com/what-is-process-mining) - [What is Task Mining?](https://apromore.com/what-is-task-mining) - [Process Mining 101](https://apromore.com/process-mining-101) - [White papers](https://apromore.com/whitepapers) - [Analyst Reports & Research](https://apromore.com/analyst-reports-and-research) - [Webinars](https://apromore.com/webinars) - [Academic Alliance](https://apromore.com/academic-alliance) - [Research Lab](https://apromore.com/research-lab) - [Scientific Literature](https://apromore.com/scientific-literature) - Company - [About us](https://apromore.com/about-us) - [Leadership Team](https://apromore.com/leadership-team) - [Newsroom](https://apromore.com/newsroom) - [Blog](https://apromore.com/blog) - [Awards and Recognitions](https://apromore.com/awards-and-recognitions) [![apromore-from-Saleasforce-white](https://apromore.com/hubfs/apromore-from-Saleasforce-white.svg "apromore-from-Saleasforce-white")](https://apromore.com/?hsLang=en) [![apromore-from-Saleasforce-all-white](https://apromore.com/hubfs/apromore-from-Saleasforce-all-white.svg "apromore-from-Saleasforce-all-white")](https://apromore.com/?hsLang=en) - [Platform](https://apromore.com/product?hsLang=en) - Platform - [Core Differentiators](https://apromore.com/core-differentiators?hsLang=en) - [Key Features](https://apromore.com/key-features?hsLang=en) - [Compliance Center](https://apromore.com/compliance?hsLang=en) - [Task Mining](https://apromore.com/task-mining?hsLang=en) - [Copilot](https://apromore.com/copilot?hsLang=en) - [Integration Center](https://apromore.com/integration-center?hsLang=en) - [Security and Trust](https://apromore.com/security-and-trust) - [Solutions](https://apromore.com/solutions?hsLang=en) - Solutions - [By Use Case](https://apromore.com/use-cases?hsLang=en) - [By Industry Vertical](https://apromore.com/industry-verticals?hsLang=en) - [By System](https://apromore.com/integration-center?hsLang=en) - [Customers](https://apromore.com/case-studies?hsLang=en) - [Partners](https://apromore.com/partner?hsLang=en) - [Resources](https://apromore.com/resources?hsLang=en) - Resources - [What is Process Mining?](https://apromore.com/what-is-process-mining?hsLang=en) - [What is Task Mining?](https://apromore.com/what-is-task-mining?hsLang=en) - [Process Mining 101](https://apromore.com/process-mining-101?hsLang=en) - [White papers](https://apromore.com/whitepapers?hsLang=en) - [Webinars](https://apromore.com/webinars?hsLang=en) - [Academic Alliance](https://apromore.com/academic-alliance?hsLang=en) - [Research Lab](https://apromore.com/research-lab?hsLang=en) - [Scientific Literature](https://apromore.com/scientific-literature?hsLang=en) - [Company](https://apromore.com/company?hsLang=en) - Company - [About us](https://apromore.com/about-us?hsLang=en) - [Leadership Team](https://apromore.com/leadership-team?hsLang=en) - [Newsroom](https://apromore.com/newsroom?hsLang=en) - [Blog](https://apromore.com/blog?hsLang=en) - [Awards and Recognitions](https://apromore.com/awards-and-recognitions?hsLang=en) - ![Search](https://apromore.com/hubfs/Apromore_March_2024/images/search_22718787.svg) ![Hamburger Icon](https://apromore.com/hubfs/raw_assets/public/Apromore_March_2024/images/toggle_f8e255fd.svg) # Security and Trust Your data security is our priority. ![arrow](https://apromore.com/hubfs/raw_assets/public/Apromore_March_2024/images/arrow-bottom-right.svg)   Security is always at the core of our development. We strive to meet the highest standards while giving you the flexibility to choose between several options, to meet your corporate security requirements. Our key security features are listed below. If you require more information, please reach out. ## Compliance with Industry Standards We are continuously monitoring our compliance with industry standards. We are ISO 9001, ISO 27001, and ISO 14001 certified, and our security controls are compliant with SOC 2 Type 1 and Type 2 standards. ![2025 Security certification badges | ISO 9001 - ISO 27001 - ISO 14001](https://apromore.com/hs-fs/hubfs/2025-Security-certification-badges-Q1-update.png?width=1231&height=1007&name=2025-Security-certification-badges-Q1-update.png "2025 Security certification badges | ISO 9001 - ISO 27001 - ISO 14001") ## Well-Architected Apromore is hosted on AWS data centers near you—Ohio (AMER), Australia (APAC), and Ireland (EMEA)—within a secure Virtual Private Cloud. Having completed the AWS Foundational Technical Review and earned the AWS Qualified Software Badge, Apromore aligns with the AWS Well-Architected Framework, ensuring solutions are secure, reliable, and efficient. Customers can trust Apromore to deliver enterprise-grade performance backed by AWS best practices. ![aws-qualified-software-badge](https://apromore.com/hs-fs/hubfs/aws-qualified-software-badge.png?width=300&height=300&name=aws-qualified-software-badge.png "aws-qualified-software-badge") ## Data Encryption All your data is encrypted in transit (HTTPS TLS 1.2 or above) and at rest (AES-256). Decryption of your data will never occur other than as a part of the automated on-the-fly decryption to provide access to Apromore to authorized users, or for troubleshooting purposes with your written consent. ![Data Encryption](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Data-Encrytion.png?width=540&height=304&name=Data-Encrytion.png "Data Encryption") ## Authentication & Access Control We provide password-protected access with two-factor authentication and integration with your identity management system (Single Sign-On via SAML, OpenID Connect or LDAP). To reduce the risk of unauthorized access, we can also restrict access to a range of whitelisted IP addresses. ![Authentication & Access Control](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Authentification-and-Access-Control.png?width=540&height=304&name=Authentification-and-Access-Control.png "Authentication & Access Control") ## Deep Security Access to Apromore is additionally secured by enforcing Web application firewall rules (AWS WAF) in a dedicated application load balancer. Industry-standard system hardening procedures include Network layer 7, 4 and 3 level security. In addition, AWS GuardDuty provides intelligent threat protection and continuous monitoring against malicious activity and intruders. ![Deep Security](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Deep-Security.png?width=540&height=304&name=Deep-Security.png "Deep Security") ## Monitoring & Auditing User logins and operations are automatically logged for monitoring and auditing purposes. Administrators can see and download all users' activity logs, while each individual user has access to their own activity logs. ![Monitoring & Auditing](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Monitoring-Auditing.png?width=540&height=304&name=Monitoring-Auditing.png "Monitoring & Auditing") ## Third-Party Penetration Testing We perform external penetration tests via CREST-certified third parties at least once a year. Moreover, we do pre and post production internal penetration tests on a regular basis. ![Third-Party Penetration Testing](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Third-party-penetration-test.png?width=540&height=304&name=Third-party-penetration-test.png "Third-Party Penetration Testing") ## Backups All virtual instances are backed up weekly to ensure your data is safe. Backups are automatically encrypted using industry standards and held for up to four weeks by Apromore’s storage systems. Seek more backups? No problem. Customized backups can be enabled at any time. ![Backups](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Backups.png?width=540&height=304&name=Backups.png "Backups") ## Data Deletion If you wish to delete your data, you can do so at any time via Apromore’s Portal. In-line with our retention policy, regular backups are automatically deleted as an added protection. ![Data Deletion](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Data-deletion.png?width=540&height=304&name=Data-deletion.png "Data Deletion") ## Update Cycles Patches and hotfixes are applied immediately via a continuous delivery pipeline. You will be informed of new versions, and authorize us to upgrade your instance on an agreed-upon timeframe. We use DNS remapping and backup validation to allow safe rollback. We take extra care to protect your information and minimize impact on business operations during upgrades. ![Update Cycles](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/Updates-1.png?width=540&height=304&name=Updates-1.png "Update Cycles") ![g2-fall-2025-high-performer-1](https://apromore.com/hubfs/g2-fall-2025-high-performer-1.svg) ![g2-fall-2025-emea-high-performer](https://apromore.com/hubfs/g2-fall-2025-emea-high-performer.svg) ![g2-fall-2025-eu-high-performer](https://apromore.com/hubfs/g2-fall-2025-eu-high-performer.svg) ![g2-summer-2025-ema-high-performer](https://apromore.com/hubfs/g2-summer-2025-ema-high-performer.svg) ![g2-summer-2025-high-performer](https://apromore.com/hubfs/g2-summer-2025-high-performer.svg) ![g2-milestone-users-love-us](https://apromore.com/hubfs/g2-milestone-users-love-us.svg) ![2024-Summer-G2-Badge](https://apromore.com/hubfs/2024-Summer-G2-Badge.svg) ![2024-Spring-G2-Badge](https://apromore.com/hubfs/2024-Spring-G2-Badge.svg) ![2024-Winter-G2-Badge](https://apromore.com/hubfs/2024-Winter-G2-Badge.svg) ![2023-Spring-G2-Badge](https://apromore.com/hubfs/2023-Spring-G2-Badge.svg) ![2023-Winter-G2-Badge](https://apromore.com/hubfs/2023-Winter-G2-Badge.svg) [![apromore-from-Saleasforce-white-1](https://apromore.com/hubfs/apromore-from-Saleasforce-white-1.svg "apromore-from-Saleasforce-white-1")](https://apromore.com?hsLang=en) - Product - [Core Differentiators](https://apromore.com/core-differentiators) - [Key Features](https://apromore.com/key-features) - Solutions - [Use Cases](https://apromore.com/use-cases) - [Industry Verticals](https://apromore.com/industry-verticals) - [Building Digital Twins](https://apromore.com/build-a-digital-twin-model-with-process-mining) - Resources - [What is Process Mining?](https://apromore.com/what-is-process-mining) - [Customer Stories](https://apromore.com/case-studies) - [Whitepapers](https://apromore.com/whitepapers) - Company - [About us](https://apromore.com/about-us) - [Newsroom](https://apromore.com/newsroom) ###### Recognized by ![Gartner](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/gartner-logo-black-and-white-300x300-1.png?width=66&name=gartner-logo-black-and-white-300x300-1.png "Gartner") ![HFS](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/HFS.png?width=79&name=HFS.png "HFS") ![Quadrant knowledge Solutions](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/quadrant_knowledge_solutions.png?width=80&name=quadrant_knowledge_solutions.png "Quadrant knowledge Solutions") ![Bos-2020](https://apromore.com/hs-fs/hubfs/Apromore_March_2024/images/bos-2020-hasura-rev-100860500-large1.png?width=74&name=bos-2020-hasura-rev-100860500-large1.png "Bos-2020") © 2026, Apromore from Salesforce [Contact us](https://apromore.com/contact-us?hsLang=en) [Terms of Use](https://apromore.com/website-terms-of-use?hsLang=en) | [Privacy Policy](https://apromore.com/privacy-policy?hsLang=en) [![Linkedin](https://apromore.com/hubfs/Apromore_March_2024/images/linkedin_48c0526a.svg "Linkedin")](https://www.linkedin.com/company/apromore) [![Youtube](https://apromore.com/hubfs/Apromore_March_2024/images/youtube_78447e1d.svg "Youtube")](https://www.youtube.com/channel/UCnf70RG0X6SD_PrWdAPKITw) © 2026, Apromore Pty Ltd