Use Cases

Competitive pressures for efficiency, efficacy and business agility are forcing businesses to rethink operations across the enterprise, investing in automation, risk reduction and customer experience. Gaining the visibility needed for critical decision-making to redesign business processes and lower operational costs has traditionally been time consuming and error prone. Process mining provides new ways to shortcut process discovery and analysis, creating a faster route to an efficient, effective, and agile enterprise.

Accelerate Process Discovery with Transparency & Traceability

Expose your processes as they really are, not as you may imagine them. Traditional discovery for process mapping relying on interviews and workshops is time-consuming and error-prone. Back your hypotheses with data and evidence, and debunk common myths around your operations that may be holding you back.

Accelerate Process Discovery with Transparency & Traceability

Build Digital Twins of your Processes

Use Apromore’s advanced process discovery and simulation capabilities to build digital twins of your core processes. Digital twins allow you to predict the impact of changes in your processes. By how much will the performance of your business process improve if you automate a task? What will happen to your order-to-cash process if the number of orders increases next month? These are just some of the questions you can answer using Apromore’s digital twin technology.

Improve Operational Efficiency & Productivity

Uncover bottlenecks and constraints, and quantify their effect on key performance indicators. Expose sources of waste and root causes of poor performance to gain operational efficiency and increase productivity. Identify opportunities for automation at the activity level (e.g. via Robotic Process Automation), and at the process level (e.g. via a BPM System).

Enhance Quality & Customer Experience

Extract actionable insights to improve quality of service and customer experience, by analyzing different process variants per customer segment or product type, geographic area, or performance measures. Identify root causes for deviations, delays such as missed deadlines, and other errors by contrasting positive with negative deviances.

Monitor Risk & Compliance

Proactively detect compliance violations and potential risks, and assess their impact on performance and corporate governance. Compare the actual process discovered from your log against business rules that capture policies or regulations, and process models that represent normative or prescriptive behavior.

Achieve Deep Optimization with Task Mining

Use Apromore’s task mining technology to dive deep into each step in your process. Uncover inefficient steps, workarounds, and sub-optimal handoffs that prevent your team from delivering the best service to your customers. Streamline your operations by discovering repetitive routines that are ripe for robotic process automation.