According to Everest Group’s Process Mining Products PEAK Matrix® Assessment 2026, process mining enables enterprises to go beyond traditional cost savings and operational efficiency to drive top-line growth, digital transformation, customer experience, and sustainability.
In this updated report, Salesforce is positioned as a Leader following its acquisition of Apromore. The assessment highlights its AI-driven process intelligence, user-friendly natural language copilots, and integration with the Agentforce ecosystem.
Vendors are evaluated based on created market impact and overall vision and capability.
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