A large healthcare facility in Melbourne, Australia, with over 10,000 employees and 1 million annual patient visits, faced significant challenges in managing patient flow for acute coronary syndrome (ACS).
Issues like process inefficiencies, complex data integration, outcome variability, and staff coordination gaps led to delays in treatment and discharge, impacting patient satisfaction. By implementing Apromore’s advanced process mining capabilities, the facility successfully optimized patient flows, reduced discharge delays by 25%, and improved overall patient care.
These improvements not only enhanced operational efficiency but also established the facility as a leader in delivering high-quality healthcare.
