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Introducing Apromore 10.1 + Compliance Center: Read the press release here

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IT Case Study
fintech

40 %

Improvement in customer
satisfaction scores

25 %

Decrease in
compliance-related incidents

20 %

Reduction in
process inefficiencies

Overview

 
A large financial services organization encountered challenges in operational efficiency, digital transformation, risk management, customer experience, and workforce optimization.

Through the implementation of Apromore’s process mining capabilities, the organization addressed inefficiencies, improved compliance practices, and significantly enhanced customer satisfaction. The initiative also sped up process execution and bolstered workforce productivity.

These strategic improvements enabled the organization to thrive in a competitive market and align effectively with its digital transformation objectives.

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