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Unlocking Agentforce Opportunities with Apromore: The Power of Process Mining and Simulation

Transforming Customer Experience with Intelligent Process Optimization

In today’s digital-first economy, organizations face increasing pressure to optimize customer experience while maintaining efficiency and reducing operational friction. At Salesforce, they believe that intelligent automation and AI-powered agents (Agentforce) should work alongside human agents—not replace them—to streamline operations and enhance service delivery.